Editor’s note: Kevin Merritt is the founder and CEO of Socrata, member of the new D7 Digital Government Leadership Alliance a coalition of seven companies that focus on meeting the needs of public-sector customers and influencers.
Governments around the world are facing significant political turmoil and enormous economic stress as they struggle with an alarming and unprecedented array of public-policy crises.
And whether it’s water scarcity in Brazil, the rural electricity shortfall in India, the financial meltdown in Russia, or income inequality in the U.S., public-sector leaders often seem overmatched and overwhelmed at a time when solutions and answers are needed.
To make matters worse, government officials are being challenged by citizen, business, media and employee stakeholders to address critical issues in operations, governance and elections. The repercussions from these issues – which include transparency, accountability, budgeting, spending, regulation and bureaucratic performance – have steadily eroded confidence in public institutions and public officials.
The consequences of these issues have also dampened citizen…
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